Customer Service Executive

Accra Metropolitan, Greater Accra Added at 13:35, 30 November 2016, Ad ID: 1001229551

Offer from Business
I am: Offering a job
Company name Grabbit and Grune
Position Full time
Minimum experience (years) 1
Maximum experience (years) 1
Salary period Monthly
Salary from 800
Salary to 1500

Job Description
• Receive and count working cash at the beginning of every daily shift
• Identify customers, validate and do cash checks
• Accept cash and checks for deposits and check accuracy of deposit slips
• Process cash withdrawals
• Performing specialized tasks such as preparing cashier’s checks, personal money orders, mobile money transactions and issuing petty cash
• Present reports to supervisor periodically
• Perform services for customers such as ordering TSM savings booklets
• Record all transactions promptly, accurately and in compliance with TSM’s procedure
• Balance mobile money transactions, cash and checks in cash drawer at the end of each shift
• Answer inquiries regarding checking and savings accounts and other TSM related products
• Attempt to resolve issues and problems with customer’s accounts
• Initiate and open new accounts
• Explain advice on and promote TSM’s products and services to customers
• Identify referral opportunities and make relevant referrals
• Ensure compliance with all internal controls and established policies and procedures

Qualification and Requirements
• A minimum of a degree is required
• Fresh graduates are encouraged to apply
• Must possess healthy interpersonal skills and problem solving skills

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